Reship Fee

This is for customer's who has had their packages returned back to our warehouse due to an invalid address. This allows us to re-send your package to your correct address. This is not a physical product. It is simply a fee for re-shipping your package. We are not responsible for incorrect addresses or returned packages. To avoid paying a reship fee, please double check your address before submitting your order.

PLEASE CONTACT OUR CUSTOMER SERVICE (contact@themoistureshop.com) BEFORE PURCHASING YOUR NEW LABEL TO ENSURE YOU ARE PURCHASING THE CORRECT RE-SHIP FEE! We will prompt you to purchase a reship fee if necessary and the cost of your reship fee will depend on the weight of your items.

PLEASE PUT YOUR CORRECT OR ALTERNATE ADDRESS AT CHECKOUT!!! PLEASE INCLUDE YOUR ORDER NUMBER IN THE NOTE SECTION!

THIS PURCHASE IS NON-REFUNDABLE.